Schönbrunn Group as Employer

We act as an imperial host, courteously welcoming guests from Austria and the whole world to the places of his realm, providing top entertainment, and giving them genuine royal treatment. Our main aim is to ensure quality, responsibility, sustainability and firm partnerships for mutual success.

With Schönbrunn Palace, the Imperial Furniture Collection Vienna, the Sisi Museum in the Vienna Hofburg and the Schloss Hof Estate, the Schönbrunn Group, which is registered as Schloss Schönbrunn Kultur- und Betriebsges.m.b.H., administers in the name of the Republic of Austria the foremost attractions of Austria’s Imperial heritage. Starting in 1992, these cultural assets owned by the Republic of Austria were successively entrusted to the Schönbrunn Group in the form of usufruct and lease contracts.

With the support of around 500 employees we generate our resources ourselves, our objective being to authentically safeguard the cultural treasures entrusted to us, to show these treasures to many people, to make our historic locations and histories accessible, and furthermore to develop them in terms of cultural communication.

We provide for an attractive and stable working environment and support the development of our employees in order to constantly improve.

Conscientious and reliable employers

We stand for morally, ethically and legally irreproachable endeavours within and also outside of the Schönbrunn Group.We respect the dignity and individual personality of all people and actively prevent discrimination. Our dealings with one another are respectful, open and appreciative. We esteem and foster the diversity of our employees and also the diversity of opinions. Employees from around 35 different nations work together with great success in the Schönbrunn Group team.

The Schönbrunn Group has been an OekoBusiness-Wien company and OekoWin-certified since 2002, combining ecological benefit with economic gain.

Benefits

Employees of the Schönbrunn Group can look forward to many benefits:

• Unique workplaces in a historical setting 
• Conscientious and reliable employer 
• Meal allowance
• Flexible work hours 
• Training and further education
• Free admission to all locations 
• Staff events
• Staff concessions and benefits
• Birthday vouchers
• Profit-sharing depending on financial year
• Excellent transport connections to our Viennese locations 
• Social commitment and sustainability 
• Idea portal
• Social fund
• Health support and company doctor
• Employee Assistance Program
• Sports bonus

Training and further education in the Schönbrunn Academy

The Schönbrunn Group aspires to offer an attractive working environment and high-quality, practice-oriented further education.

Changes in the working world now demand a regular investment in further training and education in order to be equipped to cope with challenges and approach them in a positive manner. In addition, we see an opportunity in every type of internal further training to meet new colleagues from other spheres of activity, to share knowledge with them, and to learn from one another.

Echocast

European Cultural Heritage Organisations Customer Awareness Staff Trainings

ECHOCAST is a practice-oriented standard for enhancing the quality of guest and visitor service. The quality of the service is reflected not only in the amount of accessible theoretical knowledge but also in the quality of encounter between staff and guests/visitors. This standard is practised in training and implemented in several cultural operations in Austria and Germany, for example in the KHM (Kunsthistorisches Museum) Association and in the Österreichische Galerie Belvedere.

The Schönbrunn Group is ECHOCAST-certified and therefore ensures a qualified and motivated guest and visitor service. All employees working in the ticket offices, the shops, in the visitor information department and the historical rooms are trained, certified and repeatedly re-certified in customer service and safety.

Please find more information here: 

www.echocast.eu/  

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